Your profile is yours to control.

Information you provide

TrueMatchHR stores account details, professional profiles, uploaded pictures and resumes, applications, messages and hiring activity to operate the marketplace. Candidate registration requires nationality, notice period, expected salary, a CV and at least one profile photo. Gender remains optional. Contact the platform team at contact@truematchhr.com about your information.

Profile access rules

The super administrator sets field visibility globally for all candidates. Candidates cannot change individual field audiences. Community assignments, moves and removals are also managed by the super administrator. Candidates can update their professional details and pause their profile. Contact details, galleries and resume downloads are checked each time they are requested.

Talent communities and referrals

Your connected community gives that organization access under the platform’s global rules without per-profile unlock charges. Other eligible hiring teams may pay a platform access fee; the originally referring organization may receive a share under its recorded terms. Candidates never pay to apply, belong to a community or be contacted. Contact support for membership corrections or privacy requests. Membership changes do not rewrite original referral attribution.

Profile imports and support

Agencies must record permission or another appropriate basis when importing profiles. Imported records remain private until claimed and published. Authorized administrators can correct profiles or open a time-limited support session; their actions are logged under their administrator identity.

Email preferences

Optional campaigns include a list-specific unsubscribe link. Essential account notifications are separate. Campaign emails may include an open-tracking image; email clients can preload or block images, so open rates are estimates. Unsubscribe-page statistics use anonymous daily visitor hashes, broad device categories and country information where available. These visit records are removed after 90 days.

Service providers

The service uses Vercel for hosting, Supabase for its application database and Brevo for configured email delivery. Information needed to provide those services is processed by the relevant provider. Hiring organizations that receive shared candidate information are responsible for their subsequent use of it.

Account controls and privacy requests

Candidates can export their account data and request account erasure through their workspace. Business records, transaction references and security logs may need separate handling. For access, correction, deletion, retention or transfer questions, contact contact@truematchhr.com. Never send passwords or identity documents in an ordinary support email.